Service Delivery Coordinator – Ambulance Support READING

Date Posted: 24 Aug 2016

Location: South East



Refusing to ignore people in crisis

As we undergo an exciting period of change that will reshape the way we deliver our services to people in crisis, we have an exciting opportunity for a well-organised service delivery coordinator who can play a key role in the organisation and delivery of our ambulance support service.

You will be joining a dynamic team, which organises ambulance support for a variety of events across the UK, ensuring that people who need our help get the best possible service.

To ensure the smooth running of the service, your duties will include:

  • Receiving and processing bookings and requests for ambulance support;
  • Allocating staff/volunteers and appropriate resources to ensure we meet the requirements of ambulance support contracts;
  • Ensuring that operational resource allocation is consistent with legislative and regulatory compliance and BRC policies and procedures;
  • Supporting the service delivery manager in the day-to-day management, supervision, recruitment and appraisals of ambulance support staff/volunteers;
  • Generating information and reports to support the management of ambulance support activities.

To be successful in this role you will need the ability cope with a varied workload, a good understanding of ambulance support and service delivery requirements.

In return we can offer a variety of benefits such as:

- 36 days' annual leave (incl bank holidays)

- Up to 6% contributory pension

- Childcare vouchers

For further details and to apply please click here:

Closing date: 30 August 2016.

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As part of the recruitment and selection process the Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who have regular contact with children and vulnerable adults.

The British Red Cross is proud to have a diverse and neutral workforce. We are bound by seven fundamental principles including impartiality, neutrality and independence and we are committed to welcoming people from the widest possible diversity of background, culture and experience.

The British Red Cross Society, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949), Scotland (SC037738) and Isle of Man (0752).


SALARY:                                   £18,619 - £19,551pa

LOCATION:                               Reading

CONTRACT TYPE:                      Permanent

HOURS:                                    35 per week

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